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What kinds of interview questions will they ask me?

Here is the job description for a Medical Administrative Assistant position. It is my first interview and I am not sure what kinds of questions to expect. Job Description: Lakeside Medical Clinic has a full time administration position now open. We are looking for a mature and career minded individual focused on a high degree of performance excellence and efficiency. The successful applicant will be primarily responsible for assisting 5 physicians with transcription, billing and other general office and clinical duties; multi-tasking in a very busy office environment is an asset. Lakeside works within an Electronic Medical records environment; experience with computers and digital dicatation equipment is mandatory. Requirements: - The successful candidate MUST HAVE a Diploma in Medical Office Assistant, Medical Administration Assistant or Office Administration Diploma combined with a Medical Terminology Certificate or a combination of training and experience. A typing speed of 65 wpm is minimum. Please DO NOT APPLY if you do not have the minimum requirements. Only qualified individuals will be contacted for a screening interview. Skills and Abilities Security and Safety - Criminal record check (abstract) Work Setting - Health services Essential Skills - Computer use - Finding information - Job task planning and organizing - Decision making - Problem solving - Working with others - Oral communication - Document use Business Equipment and Computer Applications - Internet browser - Database software - Electronic scheduler - Word processing software Typing (Words Per Minute) - 61 - 80 wpm

Public Comments

1. For this type of job they will probably ask you past experience type questions like: - Tell us about a time you had a angry customer/patient and how you handled it? - Tell us about a time you had a problem with a coworker and how you handled it? - What are you strengths? Weaknesses? - How you handle working in a busy environment? Since the job description includes billing/coding, they may ask you about ICD 9, CPT, reimbursement It also includes transcription so they may ask if you know medical terminology and any specific transcription software programs Important on an interview, if you get stuck, just smile and tell them you are a little nervous and they usually are pretty understanding and will allow you to collect your thoughts. good luck